The EU funded project “Training in Administrative Procedures in Bosnia and Herzegovina” saw its closing conference on 30 March 2016 in Sarajevo. The project contributed to a reformed, efficient, transparent and service oriented public administration and aimed for organising systematic training programmes delivering good and efficient practices of public administration at all government levels.
The training program on effective implementation of administrative procedures and administrative decision-making processes involved around 2000 civil servants from all levels of administration.
“The European Union has developed high standards in the area of public administration and it therefore seeks the same from any country aspiring to become a member of the EU; that is to demonstrate that they have an administrative system capable of ensuring the implementation of EU rules and regulations”, stated Melvin Asin, Head of Cooperation at the EU Delegation to BiH.
He also indicated the key European principles of public administration that need to be adhered to. “These public administration related principles include the separation between politics and administration, the existence of a professional and impartial civil service, and an effective management of public funds“, and concluded that “there is still a lot of work to be done in to reform public service in BiH and the EU stands ready to support BiH authorities in this process“.
State Coordinator for Public Administration Reform in BiH, Dragan Ćuzulan, commended the good cooperation achieved with all project participants. He also noted that the project has not only contributed to the civil servants who were trained in the effective supervision of administrative procedures and administrative decision-making processes, but it has as well benefited the citizens and overall cost-efficiency of administrative procedures at all government levels.
“I sincerely believe that the managers of administrative procedures and inspectors in the field of administrative decision-making are to conduct future administrative procedures in a professional and quality manner based on the knowledge acquired in the training activities, which would ultimately aim at achieving a greater level of satisfaction of BiH citizens, reducing the number of appeals lodged and lower budgetary costs,“ Ćuzulan concluded.
The conference was attended by the representatives of relevant ministries at State, Entities and Brčko District BiH level as well as the representatives of public administration.
The European Union funded the project from the Instrument for Pre-Accession Assistance (IPA 2012) in the amount of EUR 898.940. In the past 29 months, the project was implemented by the consortium led by the European Consulting Group from Belgrade (ECG) in association with Human Dynamics.